Before You Arrive
Frame House sends booking confirmation immediately after checkout. This email includes your booking details, set name, date, time range, and total cost.
24 hours before your shoot, Frame House sends a reminder email. This includes parking instructions, check-in procedures, and direct contact number for day-of questions.
You receive access to your booking dashboard. This shows your complete booking details, cancellation deadlines, and ability to add last-minute services.
Arrival and Check-In
Frame House is located at the Miami address shown in your confirmation email. Parking is included. Pull into the main lot and park in any available space.
Enter through the front entrance. Check in at the reception desk. Provide your booking name. Reception confirms your set reservation and hands you access information.
First-time visitors receive a quick facility orientation. Location of your set. Restroom access. WiFi password. Emergency exits. This takes 3-5 minutes.
Set Access and Setup
Your booked time begins when you enter your assigned set. Not when you arrive at Frame House. Arrive 10 minutes early to complete check-in before your time starts.
Sets are camera-ready when you walk in. All permanent fixtures in place. Furniture positioned. Lighting infrastructure available. Climate control already running.
Power outlets are clearly marked. Standard 20-amp circuits available throughout. Specialty sets like Cyclorama Room include dedicated lighting circuits.
What Frame House Provides
Every booking includes set access, all permanent set features, power distribution, climate control, and WiFi. The environment is production-ready.
Frame House does not provide cameras, lighting equipment, or crew unless specifically added as services during booking. Standard bookings are space rental only.
If you booked add-on services, those appear in your confirmation email. Makeup room access. Specialty lighting packages. These items are ready when you check in.
During Your Shoot
Your time is yours. No Frame House staff monitor your session unless you request assistance. Shoot at your own pace. Take breaks as needed. Use the full time you booked.
Sets remain private during your booking window. No interruptions. No other productions in your set. Frame House enforces strict booking boundaries.
You can bring as many team members as needed. Photographer, models, makeup artist, assistant, creative director. No per-person fees. Your booking covers your entire team.
Extending Your Time
If you need more time and the set is available after your booking, request extension at reception. Frame House bills additional time at your original hourly rate.
Extensions depend on availability. If another booking follows yours, extension is not possible. Plan conservatively when booking initial hours.
Most productions finish within booked time. First-time shooters often book 30 minutes extra as buffer. This reduces pressure and allows flexibility.
Set Rules and Expectations
Treat sets with professional respect. Move furniture carefully. Do not damage walls or permanent fixtures. Return furniture to original positions when finished.
Food and drinks are allowed but must be consumed in designated areas. No food or drinks on set during active shooting. This protects expensive furniture and finishes.
Smoking is prohibited in all Frame House interior spaces. Outdoor designated smoking areas available. No exceptions to this rule.
Equipment and Gear
Bring all photography and lighting equipment unless specifically booked as add-ons. Frame House provides the space. You provide the tools.
Standard electrical load is fine for normal photography lighting. Heavy draw equipment (multiple high-wattage lights) may require coordination with Frame House in advance.
You are responsible for your equipment. Frame House provides secure environment but does not insure your gear. Bring your own insurance if needed.
Cleanup and Departure
Leave sets in the condition you found them. Return furniture to original positions. Remove all trash and personal items. Basic cleanup takes 10-15 minutes.
Your booking includes cleanup time. Build this into your schedule. Do not run over your time because cleanup was unplanned.
Check out at reception before leaving. Confirm final time. Settle any additional services used during shoot. Receive booking summary for records.
After Your Shoot
Frame House sends post-shoot confirmation email within 24 hours. This includes final invoice, booking details, and invitation to rebook.
You receive access to Frame House membership information if you shoot regularly. Monthly memberships offer better rates for frequent users.
Your booking history saves in your account. Rebook the same set instantly. No need to browse sets again if you found one that works.
Common First-Timer Questions
Can you shoot video? Yes. All sets support both photo and video production. No additional fees for video vs photo.
Can you bring props? Yes. Bring whatever props support your creative vision. Just remove them when finished.
Can you adjust set furniture? Yes within reason. Move furniture for better compositions. Return it to original positions when done.
Can you shoot product content? Yes. Sets work for product photography, fashion, portraits, and commercial work. No content restrictions except adult content.